SMS Policy and Phone Information
When you voluntarily provide your phone number:
- You may receive SMS messages related to Medicreations services, device information, event reminders, or promotions.
- We only send SMS communications to users who have explicitly opted in.
- You can opt-out at any time by replying “STOP.”
- Standard messaging rates may apply based on your mobile plan.
Your phone number is stored securely and never shared with third parties except under contractual obligations that ensure confidentiality.
By providing your phone number and opting in, you agree to receive SMS messages from Medicreations for marketing purposes. These messages may include promotional discounts, flash sales, and advertisements.
- Message frequency may vary depending on the season and promotions.
- Message and data rates may apply.
- To opt out of receiving SMS messages at any time, reply STOP. For help or more information, reply HELP.
Retention & Deletion
We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems and / or take steps to anonymize it.
Children’s Privacy
We will not knowingly collect personal data from children under the age of 18 Years.
Your Rights to Your Personal Data
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:
- Right to Access (PIPEDA, GDPR Article 15, CCPA, LGPD)
- You have the right to request a copy of the personal data we are processing about you.
- Right to Rectification (PIPEDA, GDPR Article 16, LGPD)
- You have the right to have incomplete or inaccurate personal data that we process about you rectified.
- Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA, LGPD)
- You have the right to request that we delete personal data that we process about you, except we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.
- Right to Restriction of Processing (GDPR Article 18, LGPD)
- You have the right to restrict our processing of your personal data where you believe such data to be inaccurate; our processing is unlawful; or if we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish us to delete it.
- Right to Portability (PIPEDA, GDPR Article 20, LGPD)
- You have the right to obtain personal data we hold about you, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) personal data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that uses our services.
- Right to Objection (GDPR Article 21, LGPD)
- Where the legal justification for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.
- Right Not to Be Discriminated (CCPA)
- You have the right not to be denied service or have an altered experience based on having executed any of your CCPA rights.
Withdrawing Consent
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to unsubscribe from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.
How to Exercise Your Rights
You can make a request to exercise any of these rights in relation to your personal data by sending the request to our privacy team by using the form below.
For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.
Changes
We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy on this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.
Complaints
If you have a complaint about this Policy or any element of your personal information that we hold then please contact us below. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority.
If you are based in the EEA, please visit this website (http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061) for a list of local data protection authorities.
Contact Us
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, email us at info@medicreations.com.
